Services

Customer Service

Service

  • Customer contact via telephone and in writing (multilingual)
  • Customer-friendly service hours
  • Trained staff
  • 1st and 2nd level support:
    • Article availability
    • Order status
    • Shipment tracking
    • Payment process
    • Customer history
    • Returns and complaints management

Benefits

  1. High service quality through ITG in-house customer service team
  2. Link to operational instances
  3. Building knowledge and know-how
  4. Possibility of flexible scalability of 1st level support via a cooperation partner (outsourcing)
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Marketing
Google Ads

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Google Ireland Limited
Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

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Google Ireland Limited

Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

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*.google.com

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